Privacy Policy
Privacy Policy
New Effective Date: January 22, 2020
Thank you for using this service, which is owned and operated by Derby Method, LLC (“Derby Method,” “we,” “us,” and “our”). This Online Privacy Policy (this “Policy”) describes the information we collect from or about you through the Derby Method-owned websites and mobile apps on which it is posted (collectively referred to as this “Site”). It also describes how we use and share that information and some of the steps we take to protect your privacy.
Policy Scope
This Policy applies to the information we collect from or about you through this Site. It does not apply to information we collect through other channels, such as over phone or in person, at our studios. Some of the information Derby Method collects through this Site may be “personal information”—information that identifies you personally, alone or in combination with other information available to us. Other information may be non-personally identifiable, such as your IP address.
Derby Method has provided this Policy so that you will know what information Derby Method collects, how Derby Method uses this information, the types of third parties with whom Derby Method may share this information, and some of the choices that are available to you.
Consent
By using this Site, you are consenting to the collection, use, disclosure, and transfer of your information as described in this Policy. If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy, you may not use this Site.
If you have questions about this Policy, please contact us by email: derbymethod@gmail.com
Terms of Use
This Policy is part of the Terms of Use that govern your use of this Site. A link to our Terms of Use is provided at the bottom of each page of this Site.
Choices
In General. We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to opt out of receiving “cookies.” We may ask you to indicate your choices at the time and on the page where you provide your information.
Do Not Track Mechanisms. California law requires this Policy to address how we respond to any “Do-Not-Track (‘DNT’) signal” delivered by your browser. Because of the changing state of technology and indecision within the industry regarding the meaning of DNT signals, we currently do not make any guarantee that we will honor DNT signals.
Previously Expressed Preferences. You may change previously expressed preferences regarding how we use your information. You may be able to change preferences through your account. Otherwise, please contact us using the information provided below. You may opt out of promotional emails by clicking the unsubscribe link in the footer of any promotional email we send you.
This Policy May Change
Derby Method reserves the right to update or modify this Policy, at any time and without prior notice, by posting the revised version of the Policy on this Site. These changes will only apply to the information we collect after we have posted the revised Policy on this Site.
Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site.
Information We Collect
Information You Manually Provide. Derby Method collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use this Site, for example, we collect the information you provide when you create an account, complete a questionnaire, communicate with us, sign up for an event, or otherwise interact with this Site. Some of the information you manually provide may be personal information, such as your name and contact information.
Information From Third-Party Social Media Platforms. You may be able to register with, log on to, or enhance your profile on this Site by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook or Twitter). By doing this, you are asking the third-party platform to send us information, including personal information, from your profile on that platform. We treat that information as we do any other information you give to us when you register, log on, or enhance your profile.
Information from your browser or device. Derby Method collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings.
The information we receive from your web browser and device is not, in and of itself, personally identifiable. Generally, we use this information in the aggregate to help us improve this Site and make it more compatible with the technology used by our visitors. However, we may combine it with other information in an attempt to identify you or we may combine it with information that does identify you. We may also review our server logs for security purposes—for example, to detect intrusions into our network—and we might share our server logs, which contain visitors’ IP addresses, with the appropriate investigative authorities who could use that information to trace and identify you.
Information Collected by Cookies and Other Technologies. We use “cookies” and other technologies to collect information and support certain features of this Site. For example, we may use these technologies to:
Collect information about the ways visitors use this Site—which pages they visit, which links they use, and how long they stay on each page;
Support the features and functionality of this Site—for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;
Personalize your experience when you use this Site; and
Improve our marketing efforts, including through use of targeted advertising.
The information we collect using cookies and similar technologies is not, in and of itself, personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects our cookies.
Information About Interest-Based Advertising and Third-Party Cookies
We use Google Analytics, a web analytics tool that helps us understand how visitors engage with this Site. To learn more about Google Analytics, click here. In addition, we may engage in interest-based advertising or “online behavioral advertising” by collecting (or by allowing third parties to collect) information through this Site about your web-viewing behaviors over time and across non-affiliate websites for the purpose of using that information to predict your preferences or interests and to deliver advertising to you based on the preferences or interests inferred from your web-viewing behaviors. On our website, interest-based advertising may be executed through delivery of third-party cookies to your computer or mobile device. Other technologies may be used for the purpose of interest-based advertising on our mobile app.
You have choices about the collection of information by third parties on this Site. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to Derby Method.
If you wish to opt-out from having interest-based information collected by participating entities across all devices, you need to take the steps outlined above from each device.
How We Use Your Information
Generally, we may use the information we collect through this Site:
To provide the information, products and services you request;
To provide you with effective customer service;
To provide you with a personalized experience when you use this Site;
To contact you with information and notices related to your use of this Site;
To contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
To invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us);
To improve the content, functionality and usability of this Site;
To better understand your needs and interests;
To improve our products and services;
To improve our marketing and promotional efforts;
For security, credit or fraud prevention purposes; and
For any other purpose identified in an applicable click-through agreement or other agreement between you and us.
How We Share Your Information
With Third–Party Vendors. Derby Method shares information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.
Transparency. Derby Method is invested in being transparent about how and where your information is being used.
MindBody: Technology used to safely retain client information, track classes, memberships, etc. Purchasing and personal information is stored.
Waiverking: Our waiver system, collects your information and allows electronic signatures. Personal and private information is stored on their secure servers and transferred to Mindbody profile.
Loyalsnap: System used to send you notifications by email, text and phone, using TextMagic. Personal information is stored.
MailChimp: Used to send emails to clients. Email and name is stored.
Constant Contact: Used to send emails to clients. Email and name is stored.
Google Drive: Used for administrative purposes and temporary storage.
With Other Users of this Site. You may be able to submit User-Generated Content on or through this Site. In this Policy, “User-Generated Content” or “UGC” refers to content that you post using the social networking tools we make available to you and that does not constitute “Feedback” (as that term is defined in our Terms of Use). Any personal information contained in UGC can be read, collected, or used by others. In addition, we may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC you submit on or through this Site.
With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law.
In aggregate or de-identified form. We use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so they can better understand our user base. We may also share with third parties information about how particular individuals use this Site, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively.
As Part of a Business Transfer. Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization, or if we liquidate our assets and sell them individually. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us.
To Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; or to protect our own rights or property or the rights, property or safety of our users or others.
CCTV
CCTV is installed in our studios, in common spaces, to monitor building security and assist in crime prevention and detection.
We operate our CCTV in accordance with the guidance issued by the local data protection authority. Derby Method uses this data as part of its role as a service provider to you, and to ensure the health and safety of our staff and visitors to our sites.
If authorities are called on-site, we refer back to the images requested, if they are available. We do not hold video data longer than necessary and wipe the images securely.
How We Protect Your Information
Derby Method takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control. We do not sell your information to third parties.
A Note About Children’s Privacy
You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use or disclose personal information about visitors under 13 years of age. If you are under the age of 13, you can use this service only in conjunction with your parent’s or guardian’s permission.
Links to Other Websites
This Policy applies only to this Site. This Site may contain links to websites that are not operated by Derby Method. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites, nor any association with their operators. Derby Method does not control these websites and is not responsible for their data practices. Any information you provide to third parties on their websites is covered under their privacy and data collection policies and is not covered by this Policy. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal information.
Access to Your Information
If you would like to review, correct and update the personal information you have provided to us through this Site, please contact us using the information provided below. We will respond to your request within the time limit set out by the applicable privacy legislation. We will use reasonable efforts to comply with your request, as required by applicable law.
Retention of Personal Information
Derby Method retains the personal information collected on this Site as long as necessary to provide the services, products and information you request or as permitted by applicable law.
This Site Is Hosted on Servers Located in the United States.
Derby Method is a U.S. corporation. The servers that support this Site are located in the United States. While it is in our possession, your information will generally be stored in Derby Method databases or databases maintained by our third-party service providers on servers and data storage devices located in the United States. U.S. data protection laws may not provide as much protection as the data protection laws in force in some other countries, however, we will process your information in accordance with this Policy no matter where our data is stored. If you are located in a country outside the United States, by using this Site you consent to the transfer of your information to the United States.
Governing Law
This Policy shall be governed under the laws of the State of California United States of America without regard to its conflicts of law provisions.
Personal Data Requests
If you wish to know what personal data we hold about you, please reach out to us at derbymethod@gmail.com and we will respond within the time periods laid down in local data protection laws. You can also request corrections of your personal information and request your personal information to be deleted from one or more of our systems
Questions About This Policy or Derby Method’s Data Practices
If you have questions or concerns about this Policy, or Derby Method’s data practices, please contact us at derbymethod@gmail.com.
You may also contact us at:
Derby Method Headquarters
3732 ½ Griffin Avenue,
Los Angeles, CA 90031
or phone at (413) 441-1513